There are many ways in which CTE offers its assistance:
HELPLINE
For fast and efficient technical support you can rely on your local Service Point, which, thanks to a dynamic and organized network, are spread throughout the country and internationally with a large number of skilled technicians.
Alternatively contact our internal call center at info@ctelift-na.com and (860) 656-9077
ASSISTANCE AT CTE OR CUSTOMER HEADQUARTERS
A team of multilingual professionals are available on demand 7 a week, to provide ongoing customer support, at either CTE’s headquarters or yours.
SOFTWARE KIT REMOTE ASSISTANCE
The software kit remote service enables us, through authorized workshops, to check the status of the platforms directly from our office, wherever they may be. The ability to use the remote assistance software depends on the machine model and the options installed.
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Click on the following image (choose between Windows or macOS) |
CTE WARRANTY CLAIMS
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