When and how should I request the first periodic inspection?
At least 45 days before the 12-month deadline from the date of the entry-into-service / registration declaration, the employer must ask the locally competent INAIL office to carry out the first of the periodic inspections (for mobile elevating platforms mounted on a motorized vehicle, an annual inspection applies). How to request it: to submit a request for the first periodic inspection of lifting equipment, go to the INAIL website and open the “Certificazione e Verifica” application, then select “CIVA”. Select the “Sollevamento” sector and the “prima verifica periodica” service, click “nuova prestazione” and choose the equipment as already seen for the registration request. Then proceed to enter the required information in the relevant sections.
When and how should I request the periodic inspections following the first one?
At least 30 days before the 12-month deadline from the date of the first periodic inspection or the subsequent ones (for mobile elevating platforms mounted on a motorized vehicle, an annual inspection frequency applies), the employer may, at their own discretion, request the periodic inspections following the first one from the locally competent ASL, where provided for by regional law, from ARPA, or from one of the authorized public or private bodies. How to request it: ASL/ARPA no longer hold this function, so the employer, if wishing to use an Authorized Body, can send the request directly to the chosen Authorized Body, following the procedures set out by that body.
Who should I contact to get a copy of the CE declaration of a CTE platform?
It is issued by the CTE Spare Parts office; request it at parts@ctelift.com or call 0464 711200
How do I request a copy of the Use and Maintenance Manual or the Spare Parts Catalogue of a CTE platform?
They are issued by the CTE Spare Parts office; request them at parts@ctelift.com or call 0464 711200
Where can I find the guidelines for periodic maintenance of the platform? The complete list of maintenance operations required for your platform to work properly can be found at the end of the Use and Maintenance Manual, in the “maintenance” section.
How can I extend the warranty on my platform? For information, please call +39 0464 711200 and select “assistenza” (after-sales service), or contact your area manager.
Where can I take my platform in case of a breakdown? CTE has a wide network of authorized workshops throughout the world; by visiting www.ctelift.com, under the After-Sales menu, “authorized workshops” section, you can find the workshop nearest to you.
Where can I find the secondary Ground/Platform control selection keys? The keys are located inside the cover housing of the turret control valve block.
I need a spare part for my platform, where can I find it? CTE spare parts can be purchased through the B2B portal on www.ctelift.com, under the After-Sales menu, or by contacting the spare parts office directly at parts@ctelift.com
How can I use the emergency maneuvers? There is a dedicated section in the platform’s Use and Maintenance Manual, or you can request information from the after-sales service at +390464 711200.
What is the minimum information I need to provide when calling CTE after-sales service? The platform’s model and serial number.
Where can I find the platform’s identification plate? On the turret, on the left or right side depending on the model.
